Company
Expertise
Every call holds data you are not reading yet. uh!ive transcribes it, analyses it and makes it actionable fast, on servers in France.
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Four forces are converging: adoption by top-tier customers, integration inside CRMs, use by major CCaaS integrators, uptake by BPOs to steer their operations. One conclusion stands out: information must arrive in real time, so you can act fast.
Four obstacles still hold the market back: recording limits imposed by regulators, the widespread illusion that generative AI works like magic, architectural complexity the moment you integrate solutions, and the sovereignty that deployed solutions demand. We worked on all four.
200 billion calls a year worldwide
140 billion calls left unexploited
+8% annual growth
Proprietary technology. Data in France. Native compliance.
€14M in R&D. US patents for Real-Time Speech Processing. Trademark 2019. No dependency on any third party.
Licensed telecom operator 2018. Anonymisation across 25 entities. Retention management compliant with national obligations.
OVH sovereign cloud. Data located across 3 datacentres in France. No transfer outside the EU.
A layer of intelligence that plugs into your calls.
SIPREC, MRCP, WebSocket, files
<250ms, custom models
Targeted NER, 25 entities
Sentiment, intent, compliance
APIs, integrations, WebApp
Real time or batch: one unified architecture, 210 models built in 2025.
Live call processing
While your agent is speaking, uh!ive listens, understands and assists them transparently.
Deferred processing of recordings
All those calls you recorded and never analysed? That is exactly what we are here for.
We figured your tech team had better things to do than rewrite an integration every six months.
Here is what we do for our customers.
Objection detection
Better detection and handling of objections, with 100% call monitoring.
Actionable insights
Insights translate directly into measurable improvement actions.
Immediate ROI
Real-time product feedback, -25% acquisition cost, +12% phone sales.
Smart routing
+20% first-contact resolution, fewer misrouted calls.
Most solutions check two or three. We cover all six.
95%+ on 8 kHz phone conversations. Zero hallucination on critical terms. Because in your business, a transcription error is never trivial.
Under 250 ms. No GPU. No surprise bill. LLMs will tell you they do the same; ask them the price.
5 to 10 times cheaper than competing solutions. Billed by the second. We are not sure how our competitors sleep at night either.
MRCP, SIPREC, WebSocket, SFTP. CCaaS, CRM, BPO. API in 5 lines. We adapt to your stack, not the other way around.
Guaranteed hosting in France. GDPR native. AI Act compliant. Licensed telecom operator since 2018. 100% proprietary technology. Your data is safe.
Emotions, intent, compliance, summaries. Voice is no longer a recording. It is structured data: usable and actionable.
Analyses, field feedback, technical breakdowns. Without needless jargon.
Here, we will discuss the monitoring tools used by uh!ive to oversee these services.
uh!ive provides a comprehensive suite of services for processing and analyzing voice (speech analytics, speech-to-text), along with a web application to access this data.
For years, two 60 TB servers served as the backbone of our storage, replicated over long distances to ensure redundancy.
“Customer satisfaction is at the heart of what we do. Thanks to uh!ive automatic transcription, we optimise our working methods and gain in efficiency.”
“With uh!ive, we were able to anonymise, transcribe and analyse our conversations, better understand customer expectations and deliver a higher-performing service.”
“We are highly vigilant about data security and the robustness of architectures. The uh!ive SaaS solution meets all our requirements.”
“uh!ive is one of France's hidden gems, offering a solution of very high quality.”
TotalEnergies, LVMH, Orange Business and Bouygues Telecom took the step.
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